[CDT-L] RE: [at-l] Pur Hiker water filter

Gee, can I put in a plug for MSR? <G>

Lee I Joe

> -----Original Message-----
> From: owner-at-l@backcountry.net [mailto:owner-at-l@backcountry.net]On
> Behalf Of Owen
> Sent: Thursday, February 03, 2000 2:24 PM
> To: letters@backpacker.com
> Cc: at-l@backcountry.net; pct-l@backcountry.net; 
> cdt-l@backcountry.net;
> spiriteagle@circumtech.com
> Subject: [at-l] Pur Hiker water filter
> 
> 
> We're taking care of business here - this is a copy of a 
> letter which I
> have sent to Pur. I think it might be of interest to anyone who
> backpacks - and certainly to long distance hikers.  
> 
> Walk softly,
> Jim Owen
> Spirit Eagle, AT-92, CDT-99, PCT-00
> 
> ______________________________________________________________
> __________
> 
> February 3, 2000
> 
> Pur
> Recovery Engineering, Inc
> 9300 North 75th Ave
> Minneapolis, MN 55428
> 
> Dear Sir or Madam:
> 
> My wife and I  recently completed a 6 month, 2700 mile 
> thruhike of  the
> Continental Divide Trail.  During the course of  that 6 month  hike we
> used 2 Pur Hiker water filters.  The first one failed 2 weeks into the
> trip and was replaced at our expense in Lincoln, MT.  
> 
> We also used a number of filter cartidges during that 6 
> months.  We sent
> two of those filter cartridges to you  under  the misconception that
> your "1 year no-clog guarantee"  was still in effect and that you were
> still honoring said guarantee.   One of those cartridges was sent from
> Mack's Inn, ID and  had been used for one month.  The second cartridge
> was returned from Rawlins, WY and had been used for less than 
> 3 weeks.  
> In neither case was there any reponse on your part, nor any apparent
> effort to honor your "guarantee".  
> 
> We clogged three (3) more filter cartridges before completing the
> Continental Divide Trail on November 30, 1999.  But we did not return
> them to you due to the lack of response to the first two (2) 
> returns.  
> We didn't have the time or energy to deal with that kind of problem at
> that time.
> 
> If you are no longer honoring your 1-year  no-clog guarantee, I would
> appreciate being so informed.  Particularly since we need to find a
> water filter for use on a Pacific Crest Trail thruhike 
> starting in April
> 2000.  If your guarantee is no longer valid, then we need to find
> another brand of water filter to use. 
> 
> Sincerely,
> 
> Jim Owen
> Spirit Eagle, AT-92, CDT-99, PCT-00
> 
> 
> * From the AT-L |  Need help? http://www.backcountry.net/faq.html  *
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